Privacy & Trust First

    We respect your privacy. As a 501(c)(3) non-profit, we never sell or rent your personal data. We use privacy-compliant telemetry (Matomo) with IP anonymization to ensure our food pantry services reach hungry families. Compliant with GDPR, CCPA/CPRA, CTDPA, MA 201 CMR 17.00, and TCPA.

    Full Statutory Privacy PolicyTerms of ServiceAccessibility (WCAG 2.2 AA)
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    Public Service & Operational Terms

    Terms of Service & Public Disclosures

    Welcome to the official online platform of Quinsigamond Village Community Center (QVCC). By using our website and services, you agree to these clear and respectful terms.

    Effective Date: January 1, 2025•Last Updated: September 2026•Status: 501(c)(3) Non-Profit Public Charity (Friendly House, Inc.)

    1. Acceptance of Terms

    These Terms of Service govern your access to and use of quinsigamondvillage.com, including all associated interactive tools, food pantry navigators, donation pledge interfaces, and volunteer application portals operated by Quinsigamond Village Community Center in partnership with Friendly House, Inc. ("QVCC", "we", "us", or "our").

    By accessing or using our website, you agree to be bound by these terms, our Privacy Policy, and our Accessibility Standards. If you do not agree, please discontinue use of this site.

    2. 501(c)(3) Tax-Exempt Status & Contributions

    Quinsigamond Village Community Center operates in partnership with Friendly House, Inc., an IRS-recognized 501(c)(3) tax-exempt public charity (EIN: 04-2104239, Est. 1920).

    Tax Deductibility: Contributions, gifts, and donations made to QVCC are tax-deductible to the fullest extent permitted under federal and Massachusetts state law.

    No Goods or Services Exchanged: Unless explicitly noted in writing, no goods or services of commercial value are provided to donors in exchange for financial contributions.

    Substantiation Receipts: QVCC issues written acknowledgments for contributions in compliance with Section 170(f)(8) of the Internal Revenue Code.

    3. Food Pantry & Community Services Policy

    QVCC provides food distribution, infant supplies, and social advocacy under principles of unconditional dignity and in alignment with The Emergency Food Assistance Program (TEFAP) standards:

    • Food assistance is provided without regard to race, creed, religion, national origin, citizenship status, gender identity, or sexual orientation.
    • No recipient is ever required to attend religious services, pay fees, or make donations to receive food or essentials.
    • Food distributions are intended for direct household consumption and may not be sold, bartered, or exchanged.

    4. Volunteer Conduct & Liability Release

    Volunteers are the backbone of our village. When registering through our online volunteer portal:

    Respect & Confidentiality: Volunteers agree to treat all pantry clients and visitors with utmost dignity and keep any observed client identities or personal circumstances strictly confidential.

    Safety & Physical Capability: Pantry sorting, packing, and mobile deliveries involve physical activity. Volunteers agree to follow staff safety guidance, lift with care, and notify staff of any physical restrictions.

    5. Intellectual Property & Historical Documentation

    All original text, interactive software tools, logos, graphics, and design systems on this website are the property of Quinsigamond Village Community Center, Inc. or our technology partners.

    Historic American Engineering Record (HAER MA-134): Historical references and public domain architectural records of the American Steel & Wire Co. South Works are credited to the Library of Congress Prints and Photographs Division.

    Community Photography: Photographs depicting QVCC history, mural dedications, and food pantry events are shared with permission to celebrate community heritage.

    6. Civic Partnerships & Third-Party Links

    This website contains links to civic partners, including Friendly House, Inc., Emanuel Lutheran Church, Worcester Housing Authority, Worcester County Food Bank, and GreenTree Hosting. These links are provided for public convenience and transparency. QVCC is not responsible for the independent practices or content of third-party websites.

    7. Disclaimer of Warranties & Limitation of Liability

    This website and all information, tools, and services provided herein are offered on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. While we strive to maintain accurate pantry hours, transit directions, and needs barometers, operational conditions may change due to weather or food supply fluctuations. In no event shall Quinsigamond Village Community Center, Inc., its officers, directors, staff, or volunteers be liable for any indirect, incidental, or consequential damages arising from the use of this website.

    8. Governing Law & Jurisdiction

    These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without giving effect to any principles of conflicts of law. Any legal proceeding arising out of these terms shall be brought exclusively in the state or federal courts located in Worcester County, Massachusetts.

    Questions Regarding Our Terms

    For questions regarding these Terms of Service or corporate governance, please write to:

    Quinsigamond Village Community Center, Inc.

    200 Greenwood Street, Worcester, MA 01607

    Phone: (508) 755-7481

    Email: info@quinsigamondvillage.com